Where is your sea moss sourced and is it 100% wildcrafted?

Our sea moss is sourced from the Caribbean islands and is one 100% wildcrafted.

Shipping:

Are there delays in shipping? When can I expect or track my order?
You will always be notified by email with tracking number or status. (Please check spam folder). In most cases we print labels before shipping so you will be notified of this, however this does not mean your order is going out that day or the next. Please note, Post Office delivery notifications are not always accurate. At times notification will say delivered but item will not arrive until the next day.
Customer Service response is impacted by all of these factors as well, so please be mindful if you send an email to support@plantbasedjeff.com. Use this guideline as this will most likely be the response you receive.

Wholesale Orders Processing Time: 

 

Please note that the processing time for wholesale orders is 7 to 10 business days, excluding weekends and holidays. All wholesale orders will be dispatched within this specified timeframe.

Business customers are kindly encouraged to place orders well in advance to accommodate both our processing and shipping times, ensuring timely arrival of your products.

Subscription Orders: 

How to cancel subscription? 

Click here and follow prompts. All subscriptions must be cancelled prior to the renew date. We are unable to cancel and refund subscription orders after marked as fulfilled or in the process of being fulfilled.

Discounts:

Please double-check the top of your browser to ensure that it does not display "recharge." If you see "recharge," it means you have selected a subscription order. Please note that promo codes cannot be applied to subscription orders as they already have built-in discounts.

It's important to note that promo codes cannot be combined. Only one promo code can be applied per order.

Once an order is placed, we are unable to modify it to apply a discount. Therefore, we kindly request that you make sure all applicable promo codes are applied before completing your order.

Do you have a physical shop where we can pick up or meet you in Atlanta?

No, we currently operate out of a small commercial space where we do shipping only. Shipping for most of Georgia is same day or next day. Outside of Georgia is 1 to 3 days. We ship Monday through Thursday to ensure the fastest delivery. Processing takes 1 to 2 days.

Customer Support:

For any concerns regarding your order, you may reach us through chat or email (support@plantbasedjeff.com), as we do not offer telephone-based customer service. Please note that our customer support team typically responds within 24 to 48 hours. 

Refunds and Order Cancellation:

All sales are final, however we will review situations case by case. 
All products sold by Plant Based Jeff are made-to-order and tailored to the specifications provided at the time of purchase. Due to the custom nature of our products and the speed at which we initiate the production process, we adhere to a strict 'no cancellation' policy once order has been fulfilled.

Cancellation Policy
Accidental Purchases: We do not offer refunds or order cancellations for accidental purchases in cases of order being marked fulfilled. Our ordering system requires customers to review their orders carefully, enter payment details, and confirm their orders before finalizing the purchase. This multi-step process is designed to minimize the risk of accidental orders. 

Change of Mind: Once an order is confirmed and production has begun, we cannot accommodate cancellations or changes to the order. This ensures that each product is fresh and made specifically for you.

Order Fulfillment: Once an order status has been updated to 'fulfilled,' it is finalized and cannot be canceled, modified, or refunded.

Customer Responsibility: Customers are responsible for ensuring that all order details, including product specifications and shipping address, are accurate at the time of purchase.

By placing an order with Plant Based Jeff, you are agreeing to this 'no cancellation' policy. Please make sure to read and understand these terms before making a purchase.

Terms and Conditions:

I acknowledge and accept all of the terms and conditions stated below upon making my purchase: 

Please make sure to read and understand these terms before making a purchase.

  1. I confirm that I have selected the correct product and quantity for my order. I understand that any changes made to my order during the processing stage may result in cancellation or delay in shipping or receiving.

  2. I confirm that my shipping address and email address are accurate. I understand that I am fully responsible for providing the correct addresses, and I accept all liabilities associated with incorrect addresses, including additional reshipping costs and restocking fees. Please note that address modifications are only possible within a limited timeframe. Once an order is marked as fulfilled, the address cannot be modified.

  3. I understand that if my provided address is incorrect, my order will be returned to the seller and may be subject to a restocking fee.

  4. I understand that Plant Based Jeff is not liable for any missed or rescheduled deliveries by UPS/USPS or any other shipping carrier.

  5. I acknowledge that I have a seven-day window to contact PlantBasedJeff regarding any quality-related issues or manufacturing defects. Within this timeframe, an exchange or replacement will be considered. It is recommended to inspect the received packages promptly. Plant Based Jeff will not be held responsible for packages left unattended in parcel lockers or outside for extended periods of time after delivery. This includes Sea Moss gel that is not immediately refrigerated or transferred to a freezer-safe container before freezing. Deliver dates are estimates and determined by carrier. Packages may arrive early or late. Its customer responsibility to ensure package is received and refrigerated upon delivery.

  6. I understand in cases where a refund or replacement is requested due to product damage or quality, it is mandatory for customers to provide tangible proof of said damage. Without the required proof of damage, as outlined above,  Plant Based Jeff is unable to process refunds or replacements. It is the customer's responsibility to ensure that the necessary proof is provided in a timely manner.
  7. I understand that all sales are final. Cancellation are reviewed on a case by case basis. Once a order is marked as fulfilled we are unable to cancel.
  8. I understand that failing to cancel my subscription order before the renewal date will result in an order that cannot be refunded or cancelled.

  9. I understand that Plant Based Jeff is not accountable for any personal preferences, including disliking the taste, texture, smell, or not experiencing immediate results upon using products.

How long does sea moss last:

I am unable to see my expiration date on label, how do I tell when it is bad?

Shelf life is 30 days. We always make sea moss within 3 days of sending and it take 2 to 3 days to arrive. Give a 6 day window for worse case. To be safe add 24 days to the date you received to get your expiration date. Signs of spoilage would be green or black mold and a very foul odor. 

How long is sea moss good for in every form?

Sea Moss gel can last 4 weeks in the fridge. Always monitor for any signs of spoilage after week 4. Our gel has a Best By date on every jar. Capsules good for up to a year. Dry sea moss is good for up to a year if stored in a cool dark place.

I got the sea moss gel bundle with 2 jars, does it last 2 months?

No, every jar of sea moss gel lasts up to 4 weeks or the expiration date listed on the jar. If you don't plan on consuming both jars within the expiration date you can freeze one jar by placing the gel in a freezer safe container. Once unthawed you have the remaining time from when you first received. Example, you received on June 1st with expiration of June 28th (27 Days). You froze the 2nd jar as soon as you received and decide to unthaw on August 1. Now you have until August 27th to use. Please note unthawed sea moss gel has a more watery consistency. If you are not good at tracking or desire the original consistency please order 1 jar of sea moss at a time.   

The glass jars the sea moss arrives in are not freezer safe and freezing in this jars my result in broken jar.

 

What separates you from other sea moss carriers?

1. We offer the highest quality authentic sea moss available.

2. Our sea moss products are provided within 2 weeks of harvesting.

3. In addition to sea moss, we offer extensive education on our website and through our online course on how to transition to plant based https://plantbasedjeff.com/pages/mentorship. We live this lifestyle while others may just sell sea moss.

4. We offer superior customer service.

5. We use highest industry standard practices for shipping our gel with commercial grade temperature control protocols. 

6. We eliminate the guesswork by offering 1, 2, and 3 months or more Supply packaging.

7. We serve thousands of people per month and have an excellent track record.

8. We go over and beyond for our clients.

9. We stick to our niche. We do sea moss. In the future we might add other products but this is what we do for now and we do it well.

10. We don't just sell sea moss, we encourage the lifestyle of health holistic living.

Sea Moss Quick Facts

Sea Moss also called Irish Sea Moss is a super food (sea weed) from the sea. It has 92+ minerals and the body is made up of 102.

We carry 2 types of sea moss. The fine purple and premium thick gold sea moss both with all the essential minerals needed for the body. Gold sea moss has less of the "sea taste" than the purple, is harder to harvest, very scarce and is said to have more nutrients than purple. The purple sea moss once properly prepared may turn into a brownish gel. The gold will turn into a yellowish or white gel.

Purple moss is purple due to anthocyanin-which is a flavonoid (plant metabolite). Anthocyanin is what gives plants their rich color like; red, purple and blue. It is also higher in Iodine- which is another very important mineral that is needed to make sure the Thyroid works properly. The hue also indicates it’s high in Antioxidants.

Both EXPANDS 3 - 4X WHEN SOAKED 4 to 8 hours. They can also be soaked overnight in distilled or spring water only.

Both the purple and premium gold are sourced fresh from the Atlantic Ocean by local divers in the Caribbean island. The only preservative on this is its naturally occurring sea salt.

Both are charged up with the sun and moon energy during its natural drying process. 

Sea Moss nourishes us with 92 out of the 102 minerals the body is made of. Rich in calcium, magnesium, chromium, sulfur compounds, protein, iodine, bromine, selenium, pectin, manganese, potassium, iron, zinc, B-vitamins and vitamin C.

Sea Moss is high in antibacterial and anti-inflammatory properties and is most commonly used as a demulcent treatment for ailments such as colds, flu, coughs, cancer, diabetes and intestinal issues. It also supports joints, bones, skin and mental health.

Sea Moss Q + A

If you prefer to watch Video Sea Moss FAQ's visit our YouTube

https://www.youtube.com/playlist?list=PLaEadEACnSESyMvmt05DnGZOB7he-QCnc

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What is sea moss?

Sea Moss aka Irish Moss aka Chondrus Crispus / Gracilaria is a sea plant derived from Red Algae. 

What are the benefits of sea moss?

Sea Moss is a sea superfood. It has to many benefits to list so here:

Mucous Destroyer: Sea Moss has been medicinally used to maintain a healthy mucous membrane, it's a natural decongestant as well as containing anti-viral compounds that help the body fight off infection and boost the immune system.

Improves Mood: Sea Moss is a natural anti-depressant due its high potassium levels (8x more than a banana). Potassium is especially good for our mental health because it helps activate and regulate serotonin in our brain that lovely chemical that makes us feel good and positive. Those who take daily have reported a decline or elimination of anxiety and depression as well as no longer need of antidepressant pills.

Promotes Health Skin: Sea Moss is nourishing to the skin due to its higher mineral content. It works both from the inside out and topically and is especially good for skin issues like sunburns and rashes.  As well as drinking the gel you can massage it directly into your skin. It also makes for a lush face mask.

Strong Bones: Sea Moss is super-rich in sulfur-based amino acids, sulfur helps to reduce swelling for sports injuries or ailments affecting the knees, ankles and other joints of the body while shielding the joints against inflammation that leads to joint problems like arthritis. Many professional athletes report taking sea moss on a daily basis.

Natural Energy Booster: No more caffeine! Iron is another BIG mineral under the Sea Moss belt, it is perfect for those suffering from fatigue, bad concentration, and restlessness.

Benefits for Women: Sea Moss also contains more iodine and selenium minerals than any other food on earth! This is especially good for supporting thyroid health and mood.

Benefits for Men: Sea Moss is also rich zinc which helps libido making it a go-to natural aphrodisiac, ideal for improving your performance in the bedroom. In addition, it helps to increase sperm count and motility. In Jamaica it's commonly referred to as nature's Viagra. No more blue pill!  

 

 

Do you sell Irish sea moss?

Irish Sea Moss is a popular name for sea moss as it gained worldwide recognition after a potato famine occurred in the 1800's. People ate sea moss that washed up on shore and survived. Later research revealed the 92 plus minerals along with other properties is what allowed the people to survive. Sea Moss is native to wherever it grows so while most people in the Caribbean refer to it as Irish Moss it's really Jamaican Sea Moss, St. Lucia Sea Moss or whatever island it was harvested near.  

What are the different ways to consume sea moss?

Sea Moss is an amazing nutritionally packed replacement for thickening agents and binders such as soy lecithin, gelatine, corn starch, and egg yolks. You can use Sea Moss in your smoothies, perfect for raw dessert recipes such as raw cheesecakes, whipped cream, mousse, non-dairy ice cream, sauces, dressings, jams, puddings, and chutneys. It can be added to miso soup broths and creates a thick nutritious soup stock. It can be used in herbal teas and juices. Some people eat it live with salads after re hydrating and washing well.

You can add it to your bath to give your skin a good mineral healing and hydrating treatment.

How does sea moss taste?

As long as you wash the Sea Moss thoroughly, soak it with key lime and wash it again the Sea Moss should pretty much be a blank canvas in terms of taste and smell ready to add to your delicious recipes. Our pre-made gold gel has a creamy texture with a hint of lime. The purple gel is a bit more thick like with a hint of lime. Most people prefer the purple in their smoothies due to texture.

How much and when do I need to take?

1 to 2 teaspoons a day for starters to see how your system responds. You can increase in time. If you choose to do more while fighting an infection or virus you can. For capsules you can take 2 to 4 capsules a day. Start with 2. We suggest taking in the morning as sea moss may increase your energy. 

How long before I start to see and feel results of taking sea moss?

It usually takes just a few days. Sea Moss is your co-pilot while your diet is the Pilot. We highly recommend a plant based diet while taking sea moss to maximize the benefits. If you need assistance with learning more about how to transition to a plant based diet we have an easy step by step online course. Go to the main menu and click on Course. 

Since I started taking sea moss I feel funny or weird. Is this normal?

The first thing you need to ask is what are you eating? Then you should ask, what other herbs am I taking? Sea Moss is an all natural product, however certain herbs can interact. We suggest you exercise caution if you are taking sea moss with other herbs.

We are unable to provide medical advise and strongly encourage you to speak with a medical profession prior to combining sea moss with prescribe medication as well as do your own independent research. 

Can I have it dry?

If you have a dehydrator, yes. You can dehydrate the soaked and washed Sea Moss to create dry recipes such as a Sea Moss wrap.

How much is in each jar, capsules, and dry?

Each jar can hold up to 20 oz. 60 capsules in a 1 month supply. 4 oz total for a 2 month supply of dry purple sea moss which can make 40 or more ounces depending on the amount of water used. For the Premium Gold it is 2 oz and it can make up to three 20 ounce jars or 3 Month Supply of sea moss gel.

Is sea moss safe for pregnant women or babies?

We are not doctors and can not advise on this. We can say that there are some holistic mothers who use sea moss throughout and after their pregnancy and give to their babies. Also sea moss is given to toddlers depending on the discretion of the household holistic values.

Difference between gold and purple?

You can't go wrong with either. Both have 92+ minerals when combined with bladderwrack. There is a difference in colors due to where they grow. Gold is harder to harvest and more difficult to make into a gel which causes it to be a premium. Purple needs to be cleaned more 2 to 3 times, soaking and rinsing. Purple has more sand and sea shells. Also see this video of difference here: https://youtu.be/ZBCUkmE0YWg

Which is more effective, the gel or capsules?

Both are equally as effective. It's just a matter of how you wish to consume. Some people open the capsules and put powder in smoothies or food. Our best seller is the gel.

Does sea moss interact with other medications?

We are not medical doctors and cannot advise you on this. Please conduct your own research in regards to drug interactions

 

 


PREPARE YOUR SEA MOSS GEL (FINE PURPLE or GOLD):

STEP 1)

REHYDRATE YOUR SEA MOSS. START WITH ABOUT  HALF OF A 1 MONTH SUPPLY SEA MOSS.

STEP 2)

USE ABOUT  4 CUPS OF BOILED WATER. ONCE THE WATER HAS REACHED THE BOILING POINT, TURN OFF THE BURNER, AND ADD THE REHYDRATED AND THROUGHLY RINSED SEA MOSS. COVER THE POT AND ALLOW IT TO STEEP FOR ABOUT 30-40 MINUTES. SQUEEZE THE JUICE FROM A KEY LIME TO AID IN REMOVING SOME OF THE "SEA TASTE".

STEP 3)

ONCE THE SEA MOSS HAS STEEPED FOR THE RECOMMENDED TIME, STRAIN THE SEA MOSS AND ADD ALL OF THE SEA MOSS INTO YOUR HIGH SPEED BLENDER. THEN ADD 3 - 4 CUPS OF THE WATER USED TO STEEP IT INTO THE BLENDER. NOW BLEND IT ALL UNTIL THE SEA MOSS IS COMPLETELY LIQUIFIED. YOU MAY HAVE TO DO THIS IN TWO BATCHES, DEPENDING UPON THE SIZE OF YOUR BLENDER.

STEP 4)

POUR THE SEA MOSS LIQUID INTO A PLASTIC OR GLASS JAR AND PLACE IN THE FRIDGE UNCOVERED OR WITH A LID. SEA MOSS WILL THICKEN TO A GEL CONSISTENCY AS IT COOLS. THIS WILL TAKE SEVERAL HOURS, OR OVERNIGHT. IN SOME CASES, THE SEA MOSS WILL NOT THICKEN TO A GEL, BUT WILL MAINTAIN ITS LIQUID CONSISTENCY DUE TO TOO MUCH WATER OR NOT ENOUGH SEAMOSS BEING USED.

 

LEARNING YOUR BALANCE OF SEA MOSS TO WATER COMES WITH TIME AND PRACTICE. WHATEVER YOU DO, DO NOT DISCARD YOUR MOSS IF IT DOESN'T GEL FOR YOU THE FIRST TIME. IT IS STILL VERY VERY MINERAL RICH.

 

STORING SEA MOSS GEL: ONCE YOU HAVE PREPARED YOUR GEL, STORE IT IN THE FRIDGE COVERED. BE SURE TO ADD FRESH SQUEEZED KEY LIME OR LEMON JUICE WHEN YOU BLEND TO SERVE AS NATURAL PRESERVATIVE. GENERALLY GEL IS GOOD ON THE FRIDGE UNCOVERED FOR 1 MONTH. IF YOU USE IT DAILY AND SPOILAGE WILL NEVER BE A CONCERN.

 USE:  DON'T DISCARD THE WATER USED TO REHYDRATE IT. IT CAN BE USED AS HAND OR FOOT SOAKS, HAIR RINSE OR EVEN TO WATER YOUR PLANTS. THE USES ARE UNLIMITED. EXTERNALLY: SEA MOSS CAN BE USED ON THE FACE, AS A MASK. APPLY GEL, LEAVE ON FOR 15 TO 30 MINUTES THEN RINSE OFF.